DigiHoper

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    Privacy Policy

    At DigiHoper, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, fill out an enquiry form, contact us, make a payment, or use any of our services, classes, consultations, or digital marketing solutions.

    By using our website or sharing your information with DigiHoper, you agree to the terms mentioned in this Privacy Policy.

    1. Who We Are

    DigiHoper is a digital marketing and business growth agency offering services such as Social Media Marketing, Performance Marketing, SEO, Website Development, Branding, Content Marketing, Email Marketing, Lead Generation, and related digital services.

    Website: https://digihoper.com
    Email: info@digihoper.com
    Phone: +91 88003 86007
    Office Address: 775, near UNITECH CYBER PARK, Durga Colony, Jharsa Village, Sector 39, Gurugram, Haryana 122003

    2. Information We Collect

    We may collect the following information when you contact us or use our services:

    • Name
    • Phone number
    • Email address
    • Business name or company details
    • Service requirement
    • Budget range
    • Message or enquiry details
    • Payment details such as transaction ID, payment date, and payment confirmation
    • Any documents, media, or details shared by you for service execution
    • Website usage information such as IP address, browser details, device information, and cookies

    We collect this information only when you voluntarily provide it through our website, enquiry forms, calls, WhatsApp, emails, payment links, registration forms, or other official communication channels.

    3. How We Use Your Information

    DigiHoper uses your personal information only for genuine business and enquiry-related purposes, including:

    • To respond to your enquiry
    • To understand your service requirement
    • To contact you regarding services, classes, offers, proposals, or consultations
    • To process payments and maintain transaction records
    • To provide digital marketing, website, branding, or related services
    • To register candidates for classes, workshops, or training sessions
    • To share invoices, confirmations, updates, or service communication
    • To improve our website, services, marketing, and customer support
    • To comply with legal, tax, accounting, or regulatory requirements

    DigiHoper ensures that your data is used only for enquiry, service, payment, communication, and business-related purposes.

    4. Data Sharing Policy

    DigiHoper does not sell, rent, or casually share your personal data with any third party.

    Your information may only be shared in limited cases such as:

    • With our internal team for service delivery
    • With payment gateway or banking partners for payment processing
    • With trusted vendors or service providers only when required to complete your work
    • With legal, government, tax, or regulatory authorities if required by law
    • With platforms such as Meta, Google, email tools, CRM tools, or website tools only when necessary for campaign or service execution

    We make sure that your data is handled responsibly and is not shared unnecessarily with anyone.

    5. Payment Information

    If DigiHoper receives any payment from you for services, classes, workshops, consultations, campaigns, or any other work, we maintain payment records for transparency, accounting, invoice generation, and refund processing where applicable.

    DigiHoper follows a strict payment and refund policy. Payment-related data is used only for business, accounting, service delivery, and refund purposes.

    6. Refund-Related Data Usage

    If a refund is applicable under DigiHoper’s Refund Policy, we may use your name, payment proof, bank/payment details, transaction ID, and contact details only for refund verification and processing.

    Your refund-related details will not be used for any unrelated purpose.

    7. Cookies and Website Tracking

    Our website may use cookies or similar technologies to improve user experience, analyse website performance, understand visitor behaviour, and improve our marketing.

    You may disable cookies from your browser settings. However, some website features may not work properly if cookies are disabled.

    8. Data Security

    DigiHoper takes reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

    However, no online platform, website, payment gateway, or digital communication system can guarantee 100% security. We request users to share information only through official DigiHoper channels.

    9. Data Retention

    We keep your personal information only for as long as required for enquiry handling, service delivery, payment records, legal compliance, accounting, customer support, or business communication.

    When your data is no longer required, we may securely delete, archive, or anonymize it.

    10. Your Rights

    You may contact DigiHoper to:

    • Request access to your personal data
    • Correct or update your information
    • Request deletion of your data, where legally possible
    • Ask us to stop promotional communication
    • Ask questions regarding how your data is being used

    For any privacy-related request, you can contact us at:

    Email: info@digihoper.com
    Phone: +91 88003 86007

    11. Third-Party Links

    Our website may contain links to third-party platforms such as social media pages, payment gateways, advertising platforms, or external websites.

    DigiHoper is not responsible for the privacy practices, content, or policies of third-party websites. Users are advised to read their respective privacy policies before sharing any information.

    12. Policy Updates

    DigiHoper may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

    By continuing to use our website or services after any update, you agree to the revised Privacy Policy.

    13. Contact Us

    For any questions regarding this Privacy Policy, data usage, payments, or privacy concerns, please contact:

    DigiHoper
    775, near UNITECH CYBER PARK, Durga Colony, Jharsa Village, Sector 39, Gurugram, Haryana 122003
    Phone: +91 88003 86007
    Email: info@digihoper.com
    Website: https://digihoper.com

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